Customs clearance services in Mumbai & Navi Mumbai
Jay Ambe Logistics handles import and export customs clearance for businesses in Mumbai and Navi Mumbai. We check your documents, coordinate with the port, CFS, shipping line or airline, follow up on assessment and duty, and get your cargo released and delivered. If you are looking for a customs clearance agent in Mumbai or Navi Mumbai, we take the whole process off your hands.
Last reviewed by the Jay Ambe Logistics operations team
What does our customs clearance service include?
Our customs clearance service covers everything between your cargo arriving or leaving and it reaching its destination: documents, filings, coordination and delivery.
Import clearance
- Document check before arrival: invoice, packing list, HS code and licences
- Bill of Entry preparation and pre-arrival filing support
- Assessment and duty payment follow-up
- Examination coordination at the CFS if customs selects your cargo
- Out of charge, delivery order and container release
- Transport from port to your warehouse or factory
Export clearance
- Shipping Bill preparation and documentation
- Stuffing, sealing and CFS coordination
- "Let Export" order follow-up and gate-in
- Duty drawback and RoSCTL support
- Certificate of Origin and DGFT paperwork
- Booking and loading on the vessel or flight
Jay Ambe Logistics manages your complete customs clearance process from documentation to final release. We coordinate all customs formalities, filings, regulatory requirements, and clearances on your behalf, ensuring a smooth, compliant process with one dedicated team handling your shipment from start to finish.
Where do we handle customs clearance?
We clear cargo at JNPT (Nhava Sheva), Mumbai Port, Mumbai Air Cargo (BOM),Delhi / ICD Tughlakabad and Mundra, and coordinate clearance at other Indian ports on request.
| Location | Cargo | Details |
|---|---|---|
| JNPT / Nhava Sheva | FCL and LCL containers | Our main base; import and export clearance, CFS coordination, container release |
| Mumbai Port | Bulk, break-bulk, project cargo | Bonded warehousing and project cargo handling |
| Mumbai Air Cargo (BOM) | Air cargo | Express, general, perishable and pharma shipments |
| Mundra Port | Containers and bulk | SEZ and FTWZ cargo, rail links to inland depots |
| Delhi / ICD Tughlakabad | Containers and general cargo | Import and export clearance, ICD coordination and inland cargo movement |
| Kandla, Visakhapatnam, Kolkata, Paradip | Bulk and containers | Coordinated on request |
How does customs clearance work?
Customs clearance in India follows a fixed sequence. Here is how we take an import shipment from documents to delivery.
- Share your shipment details and documents by email or WhatsApp.
- Document check: we review the invoice, packing list, HS code and any licences, and flag problems before the cargo arrives.
- Quotation: you receive an itemised quote covering clearance, CFS, transport and other charges.
- Filing:The Bill of Entry is prepared, coordinated, and filed electronically through ICEGATE as part of our end-to-end customs clearance process.
- Assessment and duty: customs assesses the declaration and you pay the duty online.
- Examination, if selected: we attend and coordinate the examination at the CFS.
- Release and delivery: after out of charge we collect the delivery order and deliver to your door.
What documents are needed for customs clearance in India?
Most shipments need a commercial invoice, packing list, Bill of Lading or Airway Bill, Import Export Code (IEC) and GST details. Some cargo also needs licences or certificates.
| Document | Import | Export | Purpose |
|---|---|---|---|
| Commercial invoice | Yes | Yes | Value, terms of sale (Incoterms) and HS code of the goods |
| Packing list | Yes | Yes | Packages, weights and dimensions |
| Bill of Lading or Airway Bill | Yes | Issued after loading | Issued by the shipping line or airline |
| Import Export Code (IEC) | Yes | Yes | Issued by DGFT; required for every importer and exporter |
| GST registration (GSTIN) | Yes | Yes | Used for duty credit and export refunds |
| AD code registration | No | Yes | Bank code registered at the port for export proceeds |
| Certificate of Origin | To claim FTA benefits | When the buyer needs it | Preferential origin under trade agreements |
| Licences and permits | Depends on cargo | Depends on cargo | For example FSSAI, plant quarantine, drug or BIS approvals |
| Insurance certificate | Recommended | As per sale terms | Marine cargo insurance |
Exact requirements depend on your cargo, its HS code and the transaction. Send us your documents and we will confirm what is needed before the cargo arrives. This is general guidance, not legal advice.
How long does customs clearance take, and what does it cost?
Customs clearance usually takes 2 to 5 working days. The cost depends on the cargo, the number of containers and the services you need.
What affects the time
- Whether documents are complete and correct before arrival
- Whether customs selects the shipment for examination
- Licences or permits needed for the cargo
- Port, CFS and shipping line timelines
What affects the cost
- Type and volume of cargo (FCL, LCL or air)
- CFS, terminal and shipping line charges
- Examination and testing, if required
- Transport to or from the port
- Customs duty and GST, which are paid to the government separately
Every quotation is itemised, so you can see each charge before you approve it.
Frequently asked questions
Do you handle both import and export customs clearance?
Yes. We handle import and export clearance for sea and air cargo, including documentation, port and CFS coordination, duty follow-up and delivery.
Can you clear air cargo at Mumbai airport?
Yes. We clear express, general, perishable and pharma air cargo at Mumbai Air Cargo (Chhatrapati Shivaji Maharaj International Airport).
Do I need an IEC to import or export?
Yes. Almost every business that imports or exports goods from India needs an Import Export Code (IEC) issued by DGFT. We can guide you through getting one.
What happens if customs examines my cargo?
If your shipment is selected for examination, we coordinate it at the CFS, attend with the customs officer and handle any follow-up so the cargo can be released.
Who files the customs documents?
Jay Ambe Logistics prepares and manages every aspect of your customs clearance. From documentation and regulatory requirements to ICEGATE filings and final clearance, we coordinate the entire process to ensure a smooth, efficient, and fully compliant experience.
Do you deliver the cargo after clearance?
Yes. We arrange transport from the port, CFS or airport to your warehouse or factory anywhere in India.
Get a free quote for customs clearance
Tell us what you are moving and where. We reply with an itemised quotation, usually the same working day.
- Office137, Aggarwal Trade Center, CBD Belapur, Navi Mumbai, Maharashtra 400614
- Working hoursMonday to Saturday, 9 AM to 9 PM